Live Status\Incident History

November 30, 2024

Site Unreachable

Outage

Opened: Nov 30, 2024, 9:03 AM UTC

Duration: 2h 50m 10s

Affected services:Uptime


  • Opened
    Nov 30, 2024, 9:03 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 30, 2024, 11:53 AM UTC

    Issue resolved on monitor recovery.

October 24, 2024

Site Unreachable

Outage

Opened: Oct 24, 2024, 7:31 AM UTC

Duration: 1m 24s

Affected services:Uptime


  • Opened
    Oct 24, 2024, 7:31 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 24, 2024, 7:32 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Oct 24, 2024, 5:33 AM UTC

Duration: 1m 49s

Affected services:Uptime


  • Opened
    Oct 24, 2024, 5:33 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 24, 2024, 5:35 AM UTC

    Issue resolved on monitor recovery.

March 3, 2024

Site Unreachable

Outage

Opened: Mar 3, 2024, 9:19 AM UTC

Duration: 1h 20m 28s

Affected services:Uptime


  • Opened
    Mar 3, 2024, 9:19 AM UTC

    Issue opened on monitor failure.

  • Investigating
    Mar 3, 2024, 9:47 AM UTC

    Our database server is experiencing issues due to an incident with our host DigitalOcean. Our team is actively working to resolve the issue and restore full functionality. We apologize for any inconvenience and appreciate your patience. Stay tuned for further updates.

  • Identified
    Mar 3, 2024, 10:19 AM UTC

    The issue has been identified and attributed to a hypervisor fault with our host DigitalOcean. Our team is actively addressing the issue for resolution. Thank you for your patience.

  • Resolved
    Mar 3, 2024, 10:39 AM UTC

    The hypervisor issue has been resolved. TestMonitor is up and running again!

November 10, 2023

Site Unreachable

Outage

Opened: Nov 10, 2023, 12:26 AM UTC

Duration: 1m 57s

Affected services:Uptime


  • Opened
    Nov 10, 2023, 12:26 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 10, 2023, 12:27 AM UTC

    Issue resolved on monitor recovery.

October 26, 2023

Site Unreachable

Outage

Opened: Oct 26, 2023, 12:21 PM UTC

Duration: 36s

Affected services:Uptime


  • Opened
    Oct 26, 2023, 12:21 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 26, 2023, 12:22 PM UTC

    Issue resolved on monitor recovery.

August 9, 2023

Site Unreachable

Outage

Opened: Aug 9, 2023, 11:31 AM UTC

Duration: 1h 31m 40s

Affected services:Uptime


  • Opened
    Aug 9, 2023, 11:31 AM UTC

    Issue opened on monitor failure.

  • Identified
    Aug 9, 2023, 11:52 AM UTC

    We regret to inform you that our services are currently experiencing disruptions due to ongoing network issues reported by our hosting partner, DigitalOcean. Our team is actively collaborating to resolve this situation swiftly. We appreciate your patience and will provide updates as progress is made.

  • Resolved
    Aug 9, 2023, 1:03 PM UTC

    We are pleased to announce that the network issues affecting our services, reported by our hosting partner DigitalOcean, have been successfully resolved. Our team has worked diligently to restore normal operations. We sincerely appreciate your patience and support during this time.

July 30, 2023

Site Unreachable

Maintenance

Posted: Jul 30, 2023, 10:12 AM UTC

Affected services:Uptime


  • Opened
    Jul 30, 2023, 10:12 AM UTC

    Started planned maintenance (estimated offline time: 1 hours).

  • Resolved
    Jul 30, 2023, 10:22 AM UTC

    Planned maintenance complete.

June 28, 2023

Site Unreachable

Outage

Opened: Jun 28, 2023, 3:26 PM UTC

Duration: 2m 18s

Affected services:Uptime


  • Opened
    Jun 28, 2023, 3:26 PM UTC

    Issue opened on monitor failure.

  • Identified
    Jun 28, 2023, 3:28 PM UTC

    Unplanned maintenance was performed due to an application configuration error.

  • Resolved
    Jun 28, 2023, 3:29 PM UTC

    Maintenance was completed.

May 27, 2023

Site Unreachable

Maintenance

Posted: May 27, 2023, 8:03 AM UTC

Affected services:Uptime


  • Opened
    May 27, 2023, 8:03 AM UTC

    Started planned maintenance (estimated offline time: 1 hour).

  • Resolved
    May 27, 2023, 9:05 AM UTC

    Planned maintenance complete.

May 8, 2023

Attachments not available

Minor Outage

Opened: May 8, 2023, 7:21 AM UTC

Duration: 49h 38m 54s


  • Identified
    May 8, 2023, 7:20 AM UTC

    We are currently working on a fix to make TestMonitor attachments available again for all TestMonitor users.

  • Monitoring
    May 8, 2023, 7:38 AM UTC

    We're rolling out a fix and we're monitoring the issue.

  • Resolved
    May 10, 2023, 9:00 AM UTC

    The issue has been resolved.

April 29, 2023

Site Unreachable

Maintenance

Posted: Apr 29, 2023, 8:07 AM UTC

Affected services:Uptime


  • Opened
    Apr 29, 2023, 8:07 AM UTC

    Started planned maintenance (estimated offline time: 2 hours).

  • Resolved
    Apr 29, 2023, 10:06 AM UTC

    Planned maintenance complete.

March 4, 2023

Site Unreachable

Outage

Opened: Mar 4, 2023, 2:07 AM UTC

Duration: 5h 1m 7s

Affected services:Uptime


  • Opened
    Mar 4, 2023, 2:07 AM UTC

    We have been experiencing technical issues. Customers are unable to access TestMonitor at this time.

  • Resolved
    Mar 4, 2023, 7:08 AM UTC

    On Saturday morning, our monitoring services started to report unusual high memory usage on our webservers. On 03:07 CET several processes we're automatically killed in order to maintain system integrity. From that moment, the webservers we're unable to function properly, causing a general system outage. Our engineers started to work on the problem not long thereafter. The cause of the high memory usage was eventually attributed to the Excel import module. Disabling this module was not an option, so we had to resort to reconfiguring memory usage strategies. On 08:00 CET, we implemented a new memory strategy, causing memory usage to decrease back to normal values. We rebooted our webservers and their service resumed at 08:07 CET.

February 21, 2023

Site Unreachable

Outage

Opened: Feb 21, 2023, 9:27 AM UTC

Duration: 25m 25s

Affected services:Uptime


  • Opened
    Feb 21, 2023, 9:27 AM UTC

    We have been experiencing intermittent technical issues. Some customers are unable to access TestMonitor at this time.

  • Resolved
    Feb 21, 2023, 9:53 AM UTC

    Due to several spikes in memory usage on our webservers, we experienced a system outage and customers were unable to access TestMonitor. We have scaled up our services and implemented additional system logging to monitor this issue.