TestMonitor Status

Issue opened on monitor failure.

Issue resolved on monitor recovery.

Issue opened on monitor failure.

Issue resolved on monitor recovery.

Issue opened on monitor failure.

Issue resolved on monitor recovery.

Issue opened on monitor failure.

Our database server is experiencing issues due to an incident with our host DigitalOcean. Our team is actively working to resolve the issue and restore full functionality. We apologize for any inconvenience and appreciate your patience. Stay tuned for further updates.

The issue has been identified and attributed to a hypervisor fault with our host DigitalOcean. Our team is actively addressing the issue for resolution. Thank you for your patience.

The hypervisor issue has been resolved. TestMonitor is up and running again!

Issue opened on monitor failure.

Issue resolved on monitor recovery.

Issue opened on monitor failure.

Issue resolved on monitor recovery.

Issue opened on monitor failure.

We regret to inform you that our services are currently experiencing disruptions due to ongoing network issues reported by our hosting partner, DigitalOcean. Our team is actively collaborating to resolve this situation swiftly. We appreciate your patience and will provide updates as progress is made.

We are pleased to announce that the network issues affecting our services, reported by our hosting partner DigitalOcean, have been successfully resolved. Our team has worked diligently to restore normal operations. We sincerely appreciate your patience and support during this time.

Started planned maintenance (estimated offline time: 1 hours).

Planned maintenance complete.

Issue opened on monitor failure.

Unplanned maintenance was performed due to an application configuration error.

Maintenance was completed.

Started planned maintenance (estimated offline time: 1 hour).

Planned maintenance complete.

We are currently working on a fix to make TestMonitor attachments available again for all TestMonitor users.

We're rolling out a fix and we're monitoring the issue.

The issue has been resolved.

Started planned maintenance (estimated offline time: 2 hours).

Planned maintenance complete.

We have been experiencing technical issues. Customers are unable to access TestMonitor at this time.

On Saturday morning, our monitoring services started to report unusual high memory usage on our webservers. On 03:07 CET several processes we're automatically killed in order to maintain system integrity. From that moment, the webservers we're unable to function properly, causing a general system outage. Our engineers started to work on the problem not long thereafter. The cause of the high memory usage was eventually attributed to the Excel import module. Disabling this module was not an option, so we had to resort to reconfiguring memory usage strategies. On 08:00 CET, we implemented a new memory strategy, causing memory usage to decrease back to normal values. We rebooted our webservers and their service resumed at 08:07 CET.

We have been experiencing intermittent technical issues. Some customers are unable to access TestMonitor at this time.

Due to several spikes in memory usage on our webservers, we experienced a system outage and customers were unable to access TestMonitor. We have scaled up our services and implemented additional system logging to monitor this issue.